My Miami MD Cream Review (2024) – Scam Or Legit?

It’s time for my Miami MD Cream review– a brand designed to reduce aging signs instantly.

Or at least that's what it claims.

So is it really effective and worth it? Or is it actually a scam?:

  • quite pricey
  • limited customer reviews
  • weak formula
  • overhyped features

In order to see the truth behind this brand, let's analyze its best-seller Age Defying Lift & Firm Cream (+ video).

Note: This review is based on my opinion + research on Miami MD's Age Defying Lift & Firm Cream.

Review Summary

Miami MD Cream reviewFull Name: Age-Defying Lift & Firm Cream by MiamiMD

Product Type: Anti-Aging Cream

Best Actual Prize: Around $50

Cheapest Place To Buy: Its official website

Designed For: Restoring the skin – it claims to:

  • reduce fine lines
  • restore aging skin
  • tighten loose skin

My Rating: 3 out of 10

Recommended?: Definitely not – it's not a good choice at all:

  • pricey for its value
  • formula could be a lot better
  • small quantity for the price

I personally advise you to try a product that makes the best anti-aging cream from the market instead.


What I Liked About It

  • Reputable brand behind
  • Has a professional official website
  • Products are delivered properly


What I Didn’t Like About It

  • Pretty weak formula
  • Lacks other major anti-aging ingredients
  • Very few customer reviews
  • Negative comments about the quantity
  • Overhyped promotional ads
  • Quite pricey for its effectiveness



Miami MD In A Nutshell

This brand's official website looks very impressive, to be honest.

Miami MD Cream reviewBut things don't seem that impressive if you take a closer look.

First of all – this brand's popularity is probably due to the fact that it's extremely advertised:

  • it's highly promoted on most social media platforms
  • you can find a lot of ads on every product

Other than that, there are 6 main products sold by this brand.

All of them are mostly designed against aging:

  1. Intensive Eye Repairing Serum
  2. Age Defying Lift & Firm Cream
  3. Dark Spot Corrector
  4. Instant Wrinkle Eraser
  5. Total Beauty Matrix (Supplement)
  6. Eye Rescue

As I said – their Age Defying Lift & Firm Cream is the best-seller, so this review will be focused on it.

But overall, my opinion on this product isn't necessarily too good.



#1 – Claims & Producer

I want to start by giving you some general facts based on the info I found about this cream:

  • which skin issue it targets
  • how it works
  • who is the producer behind
1. Claims

Basically – this cream claims to be “designed to target and restore thin, saggy skin within minutes of application.”

And here's what this actually means:

  • tightens loose and slack skin
  • adds volume and thickness to thin skin
  • promotes a younger and radiant appearance

And it also states to be a 100% natural ethical cream that can help to lift and firm.

To be honest, I don't really believe it can do all that within minutes.

It usually takes a month (or even years) to see some visible results.

If you want an instant result, the best option you have is to go under surgery.

So Miami MD's product is far from miraculous (like every cream is, actually).

2. Company Behind

Obviously – this cream's producer is Miami MD.

Here's what you can find on its official website:

  • it offers 6 products in total
  • they are made for the skin, hair and nails
  • their textures include cream, serum, supplement and balm

Regarding its contact info, there's an email address and phone number available.

Also – you can find the links to the brand's social media accounts.

So in terms of transparency, Miami MD is surely a very reputable company.


#2 – Formula (3 out of 10)

Fortunately, this cream has a full list of compounds given out on its official website.

However – the formula itself could be much better:

  • mostly based on common peptides
  • no classic anti-aging ingredient
  • pretty weak composition overall

Now – this cream has 3 key ingredients and all of them are peptides.

Other than that, it contains several additional substances with a lower importance.

So let’s take a look at this cream's main compounds.

1. Peptides

As I said, there are 3 key peptides.

They are the main responsible behind this cream's anti-aging effect:

  • Progeline – tightens and firms the skin
  • Matrixyl 3000 – improves skin's glow and vibrancy
  • Argireline – promotes collagen production [1]

Peptides in general are good for the skin – that's why you can find them is so many skin care products.

They are very effective especially in reducing the visible signs of aging.

2. Sodium Hyaluronate

This substance is also known as Hyaluronic Acid – an ingredient you're surely familiar with.

Here are some of its main benefits:

  • restores skin moisture [2]
  • improves skin texture
  • reduce skin inflammation

One reason that contributes to skin sagging is the loss of moisture. 

That's why choosing a product with some potent moisturizing benefits can help a lot.

3. Other Ingredients

These are the additional ingredients I found in this cream:

  • Dimethicone – it's very effective as a skin barrier 
  • Jojoba Seed Oil – provides antioxidant benefits
  • Ceramide – prevents skin irritation [3]

Now, these compound are quite common and most skin care ingredients contain them.

So I doubt they would improve the overall formula.


Overall – this cream looks quite disappointing, in terms of ingredients.

That's because it lacks strong anti-aging compounds.

As for its existing compounds – they're not anything special or uncommon.

That's why I recommend some better alternatives out there.



#3 – Consistency & Dosage (3 out of 10)

This cream only has some limited info at this chapter.

1. The Consistency

There isn't really a photo of the product inside the jar.

But luckily, some people who reviewed this cream added some pictures.

Here's how the product looks and feels:

  • slightly thick and oily consistency
  • white color
  • light chemical scent

In my opinion, there's nothing special about it and it looks like a generic cream.

2. The Dosage

According to the product's website, here's how you should use it:

  1. Start by washing your face and drying it.
  2. Apply a quarter amount of product on the problematic area.
  3. Massage using an upward motion.
  4. Wait for 3-5 minutes or until it's completely absorbed by the skin.
  5. Use it twice daily, morning and night.

Apparently – it also claims that it's best to use it as the first step in the morning and the last step in your night routine.

So the instructions are easy to follow and not complicated at all.

That's why using this cream is pretty simple and straightforward. 



#4 – Results (5 out of 10)

I looked into the reviews given by people who actually bought this cream.

As usual, I tend to avoid opinions from the product's official website, as they tend to be biased.

So in order to give you a fair view, I always look for other reviews that are more authentic.

Note: I only analyzed authentic reviews, not promotional or fake ones.

1. Positive Opinions

As I mentioned, I only look for brutally honest reviews – that's why I checked out Amazon.

Overall – this product got 3.6 stars out of 5 global ratings.

As part of this chapter, I read the testimonies of the people who are satisfied with this cream.

Here are some of the common praises written by the customers:

  1. Some of their fine lines, wrinkles and crow's feet were already smoothing out.
  2. Some notice that their skin became brighter and more radiant.
  3. One customer said the cream doesn't feel greasy.

There are only limited reviews written on Amazon (compared to Miami MD's official website).

And to be honest, this doesn't convince me that this product is very good.

If it really was, there would be a lot more authentic reviews given out.

2. Negative Opinions

I will say right away that this cream has a lot of negative reviews behind.

Even though most of its ratings have 5 stars, its 1 star reviews are significant.

So let's take a look at what unsatisfied customers say about this cream:

  1. There are a lot of people who complain about the jar not being full.
  2. Some claim there's no difference or that it doesn't work at all.
  3. Some who say the product balls up to the face and the skin becomes flaky.
  4. A lot of users were disappointed because the value isn't worth the price.

If you read all those reviews, you could see that most of them complained about the amount.

They said the box has a big air bubble and the cream only fills 2/3 of the jar.

Given all this info, I would say that it's very expensive for the quantity you get.


Many times, positive opinions can be biased or false.

That's why I always check a product's complaints as well.

And based on this, I would say Miami MD's price is not worth it.

Also, its promotional ads are clearly overhyped.

So it's surely not an anti-aging cream I recommend – and many previous users seem to agree with me here.




#5 – Side Effects (6 out of 10)

Miami MD Cream reviewUpon reading the customer reviews about this cream, I haven't seen a severe case of side effects.

Only 2-3 people complaining about dry/flaky skin and product forming into small balls.

The only explanation for this is that the product has a low-quality formula.

Other than that – there are some side effects that can come up:

  • pimple breakout
  • skin irritation
  • allergic reaction

In general, side effects can't be avoided to almost any product.

However – for this cream, I don't really trust what's inside it.

This is why I cannot guarantee about its therapeutic effect – nor about its secondary reactions.


#6 – Price (2 out of 10)

Based on what I read about the jar being only filled 2/3, I consider this cream expensive.

So if you ask me, I don't consider it a good choice at all.

1. The Exact Price

This cream can be purchased from Miami MD's website and Amazon.

The difference between the 2 is the bundles offered.

So let's compare the deals starting with Amazon:

  1. A bottle costs $69.95
  2. There's free Delivery on selected dates
  3. There are some discounts (with Amazon Rewards Visa Card)

There's nothing really offered in here compared to the official website.

Here's what you can get from MiamiMD's:

  1. One bottle costs $49 + $4.95 shipping
  2. 3 bottles cost $43 each + free shipping
  3. 6 bottles cost $40 each + free shipping
  4. There's a 10% discount for each bundle (if you subscribe)

Now – it's obvious that there are more offers on Miami MD's official website.

That's probably on purpose – so that the customers will buy from them directly.

Also – I want to highlight that one bottle contains 30 ml (1 fl. oz.) of product.

But according to many reviews from unsatisfied customers, the amount could be much less.

So regardless of the price, bundles and discount, I don't think this cream is worth it.

2. Competitors’ Price

I only want to compare this cream with the #1 recommended anti-aging product I know.

I am talking about Kollagen Intensiv:

  1. Kollagen Intensiv has the best ingredients among all products I looked into.
  2. Miami MD has a weak formula and basic compounds.
  3. Kollagen Intensiv can be bought for $60 normally.
  4. In the best case, you can get it for $36 only.
  5. Also, a jar tends to last a lot longer than one month.
  6. Miami MD costs around $49 and you can get it in bundles.
  7. But the amount you get may not last you a full month.

It's clear that the best choice between the two is Kollagen Intensiv.

Its ingredient are strong enough to combat visible signs of aging.

Plus – the overall formula and its benefits make the price more worth it.


For the price and the amount you get, I personally don't recommend Miami MD.

It can be considered legit – but that doesn't mean that it's excellent.

I still believe that there are better alternatives out there (that are also much cheaper).

And most importantly, they are more effective in reducing the signs of aging.




#7 – My Video Review



#8 – FAQs

In this part, we will take a look at the most common questions about Miami MD.

Note: I might repeat something I already mentioned, but it's easier to spot here.

1. Where do you use this product?

The goal of Miami MD is to provide some anti-aging benefits.

It promises to restore and target thin, saggy skin.

Also – it claims to promote a younger and radiant appearance.

2. How do you use this product?

Miami MD is a cream – so it should be used topically:

  1. Wash and dry your face first, then apply the product.
  2. Massage it using an upward motion and wait for 3-5 minutes for it to dry.
  3. Use it two times a day in the morning and night.

It's quite easy to use on a daily basis.

3. Is it safe to use with other supplements?

Of course, you can use Miami MD with other dietary supplements.

It's a topical product, so it doesn't really get inside your body.

4. Can it trigger any serious adverse effects?

Upon checking the customer reviews, Miami MD received some complaints.

About 2-3 people didn't like the fact that it made the skin dry and flaky.

Also, others mentioned that the product is forming into small balls.

But so far, I haven't encountered a severe case of side reactions.

5. What's the price list of this product?

Miami MD's website offers more bundles for the product:

  • single jar costs $49 + $4.95 shipping
  • 3 jars cost $43 each + free shipping
  • 6 jars cost $40 each + free shipping

You also get an additional 10% discount for each bundle, if choose the subscription.



#9 – Miami MD In 3 Ideas

Here’s how I would sum up my opinion on this cream.

1. Weak Formula

There's no problem when it comes to the full list of ingredients since you can see it right away.

Here's what I noticed about the overall formula:

  • only has 3 main ingredients
  • weak compounds overall
  • lacks strong anti-aging ingredients

The whole formula doesn't look too promising even on paper.

But judging after the comments of people who tried it, it's not effective at all.

2. Negative Reviews

I read the reviews of people who bought this cream on Amazon and they weren't very positive:

  • product is not effective at all
  • jar contains 2/3 cream only
  • too expensive for its value
  • resulted in dry/flaky skin and product build-up

I also noticed that the positive reviews are more generic and they only look like paid ads.

There are also overhyped features about this cream, which might be to cover up negative comments.

3. Quite Pricey

There are several reasons why I find this cream quite pricey:

  • a bottle costs $49 + $4.95 shipping
  • one jar contains 30 ml (1 fl. oz.) of product
  • not effective

I want to highlight also that it can contain less than 30ml.

That's due to the fact that a lot of customers complain about not receiving a full jar.

With that, I would say that it's not worth your money at all.



My Verdict – Worth It Or Not?

Short answer: Not really.

Miami MD Cream reviewAs I said, there are several reasons why I cannot recommend this cream:

  1. Rather weak formula
  2. Limited customer reviews
  3. Pretty small quantity
  4. Overhyped promotional ads/features
  5. Very expensive for its true value
  6. Not effective

This cream can't even be considered a cheap one.

That's because it's around $49 (excluding the shipping fees).

I would honestly tell you not to spend so much money on this product, it's simply not worth it.

So what do I recommend instead then? A cream called Kollagen Intensiv:

  1. It has the best ingredients and formula overall.
  2. Some of its compounds are backed-up with clinical studies.
  3. It has some excellent benefits when it comes to combating signs of aging.
  4. It's very effective against wrinkles.

These reasons made me consider this cream as my #1 recommendation.

So compared to Miami MD, Kollagen Intensiv is much better and effective.

If you want to get your money's worth, better get this product instead.

best anti aging


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Written by 

Paula has a background in Chemistry and continues to pursue further studies in it. She loves searching for the best products in the market that will give excellent benefits to the human body and share them with you.

Last updated: May 15, 2024

31 thoughts on “My Miami MD Cream Review (2024) – Scam Or Legit?

  1. Now as a man, you wouldn’t expect me to be that bothered much by the aging process, actually, most men I know aren’t. However I am slightly different and take pride in my appearance, so would ask this question. I look after myself and I try to make sure that I look presentable as much as I can. Are these as good for men as they are for women? Each product has been obviously carefully researched and written about. Is your overall recommendation good for both men and women or just women? I’m asking you this to know if I’m on the right website.

    1. That’s great to know, Dave! Actually, the number of men who are being more aware of their appearances is going up and I see it as a good thing. The common misconception about skin care products is that it’s only for women. The main reason could be because most advertisements only feature female models. So to answer your question, skin care products such as this one can also work for men. But that also depends on the credibility and formulation of the product. Just a quick piece of advice, it would be better if you assess your skin type first before buying any skin care product so you’ll know exactly what you are going to look for. For example, if you have an oily face, then look for products that promote hydration. Continue to take care of your skin, Dave. Thanks!

  2. I was wondering if you know if Repair & Release is tested on animals and if it is a vegan formula (i.e. no snke venom for example) and where it is manufactured?
    Thank you.

    1. Hey Suzanne, as far as I know, Repair & Release is indeed vegan. As for animal testing, I think I once read that its producer doesn’t use this method, but I couldn’t find any specific article to attach it here.

  3. Ola Paula! Do you recommend to me trying Miami MD? It looks just fine when I went to their website. Please tell me what you saw in the cream and made you decide that you didn’t like it. The website looks very professional so what could be the problem? Are you just trying to promote the skincare you recommend so you make others appear not good? I want to try the cream but I first wait for your thoughts about my comment. Thanks for your time!

    1. Hello Lea, how are you? I just want to start by saying that we all have different preferences when it comes to things. So my views and opinions might not sit well with others. Now to answer your question, Miami MD is not a strong anti-aging cream especially if there are way better alternatives in the market. I also think that advertising is a key player here to attract more customers that’s why I encourage you to always do proper research and not just base on the advertisement. I promote a skin care product because it fits my criteria. I don’t intentionally criticize other products just because I promote one. Every review goes under a certain standard. You can try Miami MD if you want and also other products to find the best for you. I just think reviews like this and recommendations are ways to help people to properly decide. Thank you, Lea!

  4. I have been thinking of trying anti-aging cream and came across Miami MD. I have read the review carefully and still have not yet decided to go with it. As for your number one choice, Kollagen Intensiv, I like the fact that it has Retinol and Retinyl Palmitate, which is great for “older” skin. The price of Miami MD is cheap than Kollagen Intensiv so I don’t know which one is reasonable and will last for at least a month, as you say. I am also not sure whether the product on Amazon is fake or not so it’s better to go to the website. It will be better if you give me a quick comparison between the two, just one major difference.
    xo. Cynthia

    1. Hello Cynthia! The price shouldn’t be the sole criteria for buying a product. Of course, it’s one of the things that should be considered but not alone. Miami MD has decent ingredients but based on my standards, it’s not strong enough for anti-aging. As for Kollagen Intensiv, it has Retinol and Retinyl Palmitate which are backed up by science to really reduce visible signs of aging. You can read more from the review dedicated to Kollagen Intensiv. So even though it’s more expensive than Miami MD, the benefits you will be getting are way more helpful, in my view. Getting your money’s worth doesn’t necessarily mean that you’ll buy the cheaper price. Your money’s true worth is getting a product that is effective and works as it promised. I hope I answered your question, thank you!

  5. I tried MiamiMD collagen capsules for 90 days.
    Total shame.
    When I emailed for refund I was told I am out of 60 days guarantee window.
    The MD on YouTube video says take for 90 days to see results.
    My mistake I trusted the MD on the YouTube video.
    I should have read the fine prints.
    I will give them no star for customer service except the lead team member
    who was very professional.
    I am terribly dissatisfied by that doctor who was selling this product on YouTube.
    Zero results for me.

    1. Hi Aneela, thanks for your feedback on MiamiMD, I’m sorry for your negative experience with them. But if they said 90 days initially, they should really keep their word, otherwise they are responsible for misleading claims and they can be sued. Try to contact them and tell them something of this kind, maybe you manage to get a refund eventually.

  6. Morning. I had high hopes for Miami MD because it sounds very professional and came straight from a dermatological clinic. If I am not mistaken, it sounds like one of the famous clinics in California. But I am torn now because the ratio of good reviews from other websites is higher than the reviews which mentioned that it is not that excellent. How will I know if your review is something worth considering? Thanks.

    1. Hi, Karina! I understand the confusion because there are products that have a lot of promotional ads and promotions from 3rd party websites. I suggest you to check the honest reviews from online marketplaces because I see that the comments there are more authentic. You can consider our reviews because we always do our careful research whenever we write one. As you can see, we categorize the important info so that it will be easy to read and to understand. I hope I answered your question. Have a nice day!

  7. You mentioned in some of your replies it is okay for men to use skincare products and I totally agree with you. I am a football player in our area, just a hobby not really competing big time. The sport requires everyday under the sun and I notice the damage the sun made to my skin. There are sun spots, dark spots, hyperpigmentation, and skin creasing. How can I get rid of them?

    1. Hello, Bradd! A lot of studies already concluded that the sun is one of the major culprits that can damage our skin. If you want to lessen the skin damage, I recommend you to use moisturizer and sunscreen. Most importantly, choose the best product that can reduce signs of sun damage like hyperpigmentation and wrinkles. If you’re interested, you can read the 7 Best Anti-Aging Skin Care Products (2021 Review + User Guide) to get some good product recommendations. I hope you’ll like it. Thank, you and have a nice day!

  8. I don’t agree with any points of this review. I can see that you are being biased. Just so you know, Miami MD is the best product that was ever made for the skin!!

    1. Hello Darla! I understand what you are saying but please do not say that we are biased. We poured a lot of time researching and weighing the pros and cons for every product that we review and aside from that, we judged it objectively. Everything here is evidence based from our study. Aside from that, we are not paid to do anything or put reviews. We are definitely not connected with any companies so we are independent and unbiased with what we write. I hope this clears it up. Thank you for leaving your feedback. I am so glad that it works really well for you.


  9. Thanks for the review, Paula. I couldn’t agree anymore than I already am because the things you said are 100% true. It really could cost less for its effect and its claim. Though I did not avail this product (thanks to your review), I can see that it has an outrageous claims. Aside from that, for sure there are better alternatives or products in the market for this specific issue too. I don;t see why people waste their money on this product….

    1. Hi Neo! Thank you so much for appreciating our effort. It means a lot to us. Our reviews are a product of our extensive objective research nd experience so we really based it on evidences. Sadly, these are the things we found out about this product making it not recommendable for us. I think there are a lot of factors that affects a consumer’s choice such as the trend, marketing strategy of the product, economic capability of the customer, etc. Honestly, if a customer does not really know what they want or need, there are greater chances for them to be taken advantage of. On the other hand, we found this products effective for improving/reducing the visible signs of aging. The skin care products here are the once we found effective, affordable, and really worth it.

  10. Think I should switch over to what you recommend? I honestly liked this product as it works well for me and my skin. However, now that I see your point of view and judgement, I felt like its now lacking. I am not a risk taker and I’m scared to take a risk but if it’s for the best then I don’t think I would mind as much…

    1. Hello Johan! If you ask me, I would really prefer Kollagen Intensiv as it has been the product that gave the best result just from its ingredients up to its effect and price. On the other hand, if you feel that Miami MD works really well and is effective for your skin, I don’t think there is a harm on continuing. If you don’t feel comfortable, it’s fine. After all, it’s your body so it’s your choice. Thank you so much for sharing your experience!


  11. Unless this pertains to surgery, I don’t think I would buy creams or anything of this kind. I don’t trust this companies.

    1. Hey there Zandra, I’m Angelica. Thank you for you feedback. As you were saying, creams are really not as effective as surgeries but for sure, it can give result–you just have to find the right product for you. In fact, there are a lot of effective product in the market, some of which are listed in this guide. I think that it also really depends on one’s budget.. I mean if you don’t have enough budget but there is another way that is worth the shot, why not?

  12. I’ve been wondering for a long time now… Are you paid? I can see that the product that you recommend is good–better than most as you say (at least from a point of view of a person like me that really loves anti-aging product). I am asking this because of pure curiosity so I hope you can indulge me.

    1. Hello Maria, this is Angelica. We get this a lot and honestly, I understand why. There are really a lot of paid promotions nowadays and most of the time, it’s quite hard to recognize which is promotional and not. Anyway, we remain to be independent and we plan to continue being objective for all product that we review. Which bring us to the product we recommend–we see to it that it is really recommendable and effective. Our goal is to help customers choose the product that they need and deserve. I really suggest that you look into the product that we recommend, Kollagen Intensiv because of its advantages and quality/effect for price. As a user myself, I had no regrets or whatsoever.

      Hope this helps!

  13. It’s my first time trying an anti-aging product and out if all the products I looked into, this seemed the best choice so I went ahead and bought it. Anyway, it did nothing for me so I don’t think I would recommend it to anyone. Though I have had a bad experience, I’m not giving up because no matter what people say, males are really also affected by aging so I don’t get why people look weird after knowing that you plan to or is using a “feminine” product.

    1. Hi Eddie! Thank you for sharing your experience though it was a sad and unfortunate one. Anyway, I’m happy that you are not giving up! It’s so nice to see that more and more males are now using products like this because like you, I think that everyone deserves and should use products like this, not just women. All of us has our own wants, goals, and needs. Gender biases and sexism are already overrated and should be totally removed because it only becomes detrimental to our growth towards inclusivity. As such, I would like to recommend this anti-aging creams that are both effective and safe. All of the products listed are creams because I figured that you might have wanted this particular type product compared to others. Hopefully, you are able to find the perfect match for you.

      Thank you so much and stay safe,

  14. Your recommended product, do you think that it will work well for me? I’m already 50 years old now and my skin feels saggy. I feel ugly and unsatisfied with myself. I feel saddened and envious of the other 50 years old that aged well. I really hope that you can answer me because I am willing to pay as long as I can feel happier and more content.

    1. Hello Amelinda, how are you? I’m Angelica. The #1 product that we recommend is called Kollagen Intensiv. Its ingredients and formula is specifically for reducing/removing fine lines, wrinkles, and hydrating and repairing the skin. We couldn’t find a better product but of course, we still listed down other anti-aging product that we also found effective. Take a look at it if you have time, Amelinda. ON the other hand, I just want to say that beauty is in the eye of the beholder and smile is our best accessory. Don’t be ashamed or envy other people for their looks because I’m pretty sure that you look amazing too! But still, there is no harm in trying your best to be the best version of yourself. And so, I think that following this guide composed of easy to follow steps to reduce wrinkles and make your face firmer will be helpful to you. May this help you with your journey.

  15. I tried to get my money back from MiamiMD and they are giving me the runaround, what do I do?
    Very Frustrated in Maine!!

    1. Hey Sandra, you didn’t manage to get in touch with them at all? Either via email or phone. I don’t have any connection with the company, so there’s absolutely no way I can help you with this, even though I wish I could.

    2. If you didn’t try to get your money back within the 60 days they offer, there’s not much you can do. If you were within the 60 days, tell them you’ll report them to the Attorney General (AGH) of your state. If that doesn’t work, report them to the AG. There should be a fraud division. I just received mine today, so I don’t know if it works. Didn’t pill or feel oily, and a dry patch on my nose feels better, but I don’t hold out a lot of hope. If they give me a hard time, that’s what I’ll be doing. Good luck.

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