My Musely Spot Cream Review (2024) – Does It Work?

It’s time for my Musely Spot Cream review – which is a customized product for every skin type.

But does this cream fit the criteria of a good skin lightening product?:

  • fast-acting
  • safe and effective
  • affordable price
  • herbal-based/natural formula

Or is Musely just another type of scam?

So let’s take a look at the info I found out after analyzing this cream.

Note: This review is based on my opinion + research on Musely Spot Cream.

Review Summary

Full Name: The Spot Cream by Musely

Product Type: Skin Lightening Cream

Best Actual Price: Starts at $60

Cheapest Place To Buy: Its official website

Designed For: Correcting the skin– it claims to:

  • fade dark spots
  • brighten the skin
  • treat hyperpigmentation

My Rating: 7.5 out of 10

Recommended?: Yes and no. It’s a good product, but some of its aspects are questionable:

  • quite expensive
  • harsh formula (for some people)
  • slightly inconvenient
  • not available outside the US

I suggest you to try the best lightening cream I know which is a better choice overall, in my opinion.


What I Liked About It

  • Only comes with a prescription
  • Price includes an online consultation
  • Contains some major skin lightening ingredients
  • Comes in 4 different versions
  • Very professional official website and brand
  • Offers professional advice/consultation


What I Didn’t Like About It

  • Formula can be too harsh (for some users)
  • Unavailable on online retailers
  • Very pricey in the long run
  • Small product amount
  • High chances of biased reviews
  • Contains some potentially risky ingredients
  • Unavailable outside the US
  • Not very helpful for some users



Musely Spot Cream In A Nutshell

Most importantly – this cream is made to address skin pigmentation issues (melasma, acne marks, dark spots, etc.).

Its best feature is the availability of different dosages:

  1. Erase (for pigments and melasma)
  2. Nurture (skin upkeep)
  3. HQ Free+ (hydroquinone-free)
  4. M+ (for stubborn spots)

A doctor's consultation is required in order to get the right treatment for you.

However, it's provided for free if you decide to give the product a try (it's an online consultation).

The overall formula is good but it's not for everyone, in my view.

Even though there are different levels of strength, there's still a possibility of it being harsh for your skin.

Now, the overall features of this cream are impressive (product info, company, instructions, etc.).

However – there are some minor disadvantages:

  • contains hydroquinone
  • can cause side effects
  • unavailable outside the US
  • should contain more herbal/natural extracts

Now – this cream is only directed for facial use.

So if you have the same issues on your neck, you need another prescription (another $80).

Plus – if the desired results are not obtained, you might need to repurchase it again after 2 months.

Overall – Musely Spot Cream is not a bad product, but I still think there's a better alternative.

So it's up to you whether you want to give it a try or not.



#1 – Claims & Producer

Musely is not a typical skin care product, so here's what you should know about it:

  • how it works
  • which skin issues it targets
  • who is the company behind
1. Claims

This product claims to be a “no-nonsense prescription dark spot correcting cream.”

According to its promises, there are several skin problems it can treat:

  • erase pigments and melasma
  • nurture skin upkeep
  • reduce sun damage and dark spots
  • even out skin tone
  • lighten acne marks and freckles

It also seems to be customized and has 4 different formulations to meet your needs.

Its 4 formulas are named as the following:

  • Erase
  • Nurture
  • HQ Free+
  • M+

Now – you need to do a virtual consultation first (before being approved for getting the product).

The medical professionals will analyze your skin needs and give the right dosage for you.

However – there is a small chance that you get the wrong prescription.

Why? Because a virtual check-up is not as accurate as a personal visit.

Anyway, that's pretty unlikely – to be honest.

So this cream is said to be more of a prescription medication than a normal skin care product.

2. Company Behind

The company behind this product is called Musely.

It promotes FaceRx, which is a new way to cater to your skin care needs:

  • no doctor office visit
  • no pharmacy lines
  • customized formulas
  • affordable prescriptions.

The goal of the company is to deliver the right skin care for you to your doorsteps.

If you're curious, there are several products it offers:

  • Dark Spot Corrector
  • Wrinkle Cream
  • Hydroquinone Cream
  • Dark Patches on Neck
  • Sun Spots on Chest
  • Underarm Whitening Cream
  • Intimate Area Lightening

Now – all FaceRx products are vegan, cruelty-free and gluten-free.

Honestly, I don't have anything negative to say about the brand itself.

Based on my research, it's very well established and trusted by many people.

And one supporting detail is that their social media accounts are followed by thousands of people.

Other than that, you can also contact them via email, phone number and live customer agent.

So overall – I would say that you can trust this company, based on its legitimacy.



#2 – Formula (7 out of 10)

I checked the ingredients present in each formulation and sadly, only the key compounds are mentioned.

The possible reason might be because the company wants the whole formulation to be a secret.

But one thing is sure:

These products are not really herbal-based, so that's quite a downside for me.

So – let's quickly define what the key compounds from each formula can do:

  • Hydroquinone – decreases pigment production [1]
  • Kojic Acid –  lightens sun damage and age spots [2]
  • Niacinamide – fades dark spots [3]
  • Hydrocortisone -calms swelling and inflammation [4]
  • Vitamin C – protects skin from UV damages [5]
  • Tranexamic Acid – reduces melasma [6]
  • Azelaic Acid – prevents the formation of blackheads and pimples [7]
  • Tretinoin –  removes dead cells caused by the sun [8]

But let's take a closer look at each of the 4 formulas.

1. Erase

This formulation is meant to treat the appearance of pigments and melasma.

Here are the key ingredients that make up this version:

  • Hydroquinone
  • Kojic Acid
  • Niacinamide
  • Hydrocortisone

So far, these compounds are pretty classic and they're known to lighten the skin in general.

And based on my own judgement, this formula is somewhere in the middle (in terms of strength).

2. Nurture

If you're having problems with skin upkeep, this version might be the one for you.

The percentage of the key ingredients are the following:

  • Hydroquinone
  • Vitamin C
  • Niacinamide

For me, this formulation is best for maintaining bright skin.

And so, it's the one that has the lowest number of key ingredients.

3. HQ Free+

So far – this version is my favorite because it's the only one hydroquinone-free:

  • Tranexamic Acid
  • Azelaic Acid
  • Kojic Acid
  • Niacinamide

As I said in most of my reviews – I don't particularly like a formulation that has hydroquinone.

That's because it's potentially harmful and carcinogenic.

So instead of taking this kind of risk, I prefer gentle and safer ingredients.

4. M+

Lastly – I think this is the strongest formulation (compared to the previous 3).

And that's because it's made for stubborn dark spots:

  • Hydroquinone
  • Tretinoin
  • Kojic Acid
  • Niacinamide
  • Hydrocortisone

Now – this version lightens the dark spots by exfoliating or peeling the outer layer.

It also targets and prevents the possible causes of the issues.

So I personally have a great opinion on it, to tell you honestly.


This product has a big advantage through its 4 different formulations.

But as I said, the full list of ingredients is not available.

And if you ask me, that's a serious downside.

Other than that, the overall formula is good and promising nothing to criticize about it.



#3 – Consistency & Dosage (7 out of 10)

Here is a description of the textures of Musely's Spot Cream.

1. The Consistency

As expected – this product looks like any common skin lightening cream:

  • whitish color
  • faint chemical scent
  • slightly thick consistency

So far, there's nothing really special about the looks of it.

Also – the hydroquinone adds up to the overall color of the cream.

2. The Dosage

Now – I will tell you first the step by step process on how to get the cream:

  1. Complete the online doctor visit by answering a series of questions.
  2. Fill out the payment form and pay the bill.
  3. Wait for the product to be delivered to you.

Now – there's no exact written instruction on how to use this cream.

That's probably because the directions will be given out during the consultation.

But so far – here's what I could find on the brand's website:

  1. Dispense a pea-sized amount of product.
  2. Apply evenly on the face only.
  3. Use a moisturizer with the product.

The role of the moisturizer is to facilitate the application.

And based on the website, you only need a little amount of product (since it's a medication).

There a small tip I can give you.

Try mixing the product with a moisturizer – as this will help to spread it evenly all over the face.

Lastly, there's a special direction indicating you to use this cream during night time only.

Also – make sure to avoid the neck area (since the formulation is only for the face).



#4 – Results (6.5 out of 10)

I always check the customer reviews in order to see how a product performs.

My goal with this is to avoid giving you a biased opinion on the product I review.

Note: I only analyzed authentic reviews, not promotional or fake ones.

1. Positive Opinions

The customer reviews are only available on the brand's website.

I don't usually rely on the comments written there (since there's a high chance of them being biased).

But this cream is not available on other retailers.

That's why my only option is to analyze the reviews from its own website.

So here are what the satisfied customer say about this cream:

  1. Many mentioned that their melasma and dark spots were gone.
  2. A lot of users experienced this result in as early as 2 weeks.
  3. Some chose this over other treatments (lasers, IPL, microdermabrasion, etc.).
  4. Others noticed their skin became brighter and healthier.
  5. The rest said this product really helped their skin overall.

These testimonies are responsible for the product's 4.7/5 stars rating.

Now, given the great reputation of this brand, I'm quite sure its reviews are authentic.

It simply doesn't seem the kind of company that would falsify its user feedback.

So I trust the opinions from its website, to be honest.

And it's quite obvious that a lot of people are very satisfied with this prescription cream.

2. Negative Opinions

I checked out the negative reviews written by some customers and here's some of them:

  1. Some had problems with the refunds.
  2. Others said the cream took a longer time to work.
  3. There are people who experienced some side effects.
  4. Few comments mentioned receiving the wrong formulation.

Honestly – it's quite hard to find complaints on this product, because most users are happy.

And honestly, the complaints above are pretty minor problems to me.

You can see them in most of the other skin lightening creams, so they're not a big deal.


I already expected to find a lot of satisfied customers behind this cream:

  • product really works
  • accurate recommendations
  • trusted company

Overall – this cream is praised by many people, so I would say that it's okay to give it a try.

However, I still think there are other alternatives that can give you the same results but with some better features.




#5 – Side Effects (4 out of 10)

I still managed to find some complaints on this cream's side effects.

That even though there are very some limited negative review on it.

So far – here are the adverse reactions experienced by some users:

  • severe allergic reactions
  • skin bumps
  • skin irritation/burns
  • red patches

I think the formula is one of the major reasons for all these negative results.

As I mentioned, there's a tendency that some ingredients are too harsh for certain people.

And I'm mostly talking about the hydroquinone cream here.

That's why I think that products with herbal-based formulations have some advantages.

So if you're someone with very sensitive skin, I suggest you look for some natural alternatives.

They are simply much safer in your case.



#6 – Price (5 out of 10)

At first – I found Musely a little expensive.

But after taking a closer look at it – there are some things that made me reconsider the price.

If you're curious, I will explain further below.

1. The Exact Price

I analyzed the product's price, in order to see if there are differences between the 4 versions.

Instead – I saw a breakdown of how much the whole treatment will cost.

That's a really cool and useful feature, to be honest:

  • Consultation Fee is $20
  • Product (2-month supply) costs $60
  • Free Delivery
  • It's not available outside the US

So basically, you will pay the same price no matter what formula/dosage you're prescribed.

In addition to that, the company also offers a 24/7 MD support – if you have any problems.

Now – there's a disclaimer at the bottom of the page about the refund policy.

It says the full cost of the medication ($60) will be refunded if the customer is not satisfied with the results.

Still, the doctor's consultation fee is non-refundable.

Also – you cannot return the product after opening and using it.

That's pretty normal, if you ask me.

Now, you might be curious if the product really lasts up to 2 months (given its amount).

But again, this is a medication cream – so there's no need to use it a lot, as you would do with other lightening products.

That's also stated on the FAQs.

So overall – it's up to you if the price is worth it or not.

But I can honestly tell you that the product is completely legit.

2. Competitors’ Price

I want to give you a good alternative by introducing the best skin-lightening cream I know.

This product is called Zeta White by Swiss Research Labs:

  1. Zeta White has an herbal-based formula with almost 100% natural ingredients.
  2. It's more gentle to the skin (especially for sensitive skin).
  3. Musely is a prescription cream with different dosages.
  4. The formula has some major skin lightening compounds.
  5. However, it can be more harsh on the skin (no herbal compounds).
  6. Zeta White costs about $50 for each product and $150 for the whole set.
  7. Musely costs $80 overall (consultation + medication).
  8. Both products can last more than a month.

One major difference between these 2 products is the area of coverage.

Musely is designed for the face only.

So if you want to treat the neck area for example, you need another prescription.

On the other hand, Zeta White can be used on the face, neck and even upper chest area.

That's why I think it's a slightly better choice between these two products.


Overall, spending $80 on this product is not so bad (given the fact that you get a consultation).

But again – there's no guarantee that this cream will work so well.

Still, if your budget allows it, you may want to give it a try.

But if you ask me, I still think that there are cheaper alternatives out there.




#7 – Musely Spot Cream In 3 Ideas

Here’s how I would summarize my opinion on Musely.

1. Decent Formula

There are some major skin lightening ingredients present in this product.

However – there is a chance that the prescribed formula will not suit some people.

I'm talking about people with sensitive skin or allergic to certain compounds.

The full ingredient list is not disclosed.

That's why you can't tell for sure what's inside it.

Still, the overall formula is pretty good (in all 4 versions).

2. Different Dosages

This prescription cream has different levels of strengths:

  • 4 formulas available
  • each if designed for a certain issue/skin type

That's a really good thing, because not all people have the same severity of pigmentation.

Also – the online consultations are a major advantage of this cream.

That's because you're recommended the best product for your issues (by a specialist).

3. Quite Expensive

Lastly – this cream can be pricey in the long run.

Also – if you have the same issues in the neck area (high chances), you can't use this product.

Instead, you need to buy another prescription for that specific area.

That's why I believe that there are some better alternatives out there that have a wider treatment coverage.



My Verdict – Worth It Or Not?

Short answer: Yes and no.

It's definitely not a bad product at all, considering all of its features.

But there are some minor disadvantages:

  • Formula too harsh (for some people)
  • Quite expensive (in the long term)
  • Unavailable customer reviews (outside the platform)
  • Can cause side effects
  • No other retailers that sell it
  • Lacks herbal extracts

Overall – I think this product is very promising.

But if you're someone who looks for more natural ingredients, I would surely not recommend it.

3 out of its 4 versions contain hydroquinone, so you have to watch out for that.

To give you a better alternative, I actually suggest Zeta White:

  1. Herbal-based formula with some major skin lightening compounds
  2. Effective, fast-acting and gentle to the skin
  3. Minimal chances of side effects
  4. Visible results (in my experience)
  5. Good price for the quality
  6. A lot of satisfied customers

Not all skin lightening products from the market are the same.

So you need to see if your skin is sensitive or not,before choosing an actual product.

But if you ask me, it's always safer to stick with natural ingredients.

That especially if you want to avoid severe side effects.

That's why I recommend Zeta White – a product that is gentle and effective at the same time.

Best skin lightening


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Written by 

Paula has a background in Chemistry and continues to pursue further studies in it. She loves searching for the best products in the market that will give excellent benefits to the human body and share them with you.

Last updated: May 15, 2024

14 thoughts on “My Musely Spot Cream Review (2024) – Does It Work?

  1. I am starting as a beauty guru and vlogger called Fatima’s beauty. I was looking for Musely reviews and I’m glad I saw your review. It would honestly help some people understand the product in the easiest way. Is this safe to take by anyone? Maybe not those who have allergies. Some of my viewers are allergic to some herbal extracts and I want to find a product that’ll fit almost everyone. I know someone who tried it but I didn’t ask before how good it worked. Thanks for the tips and suggestions. I hope you can help a newbie here, thanks!

    1. Hello Fatima! Congratulations on your journey and I hope you’ll be more successful in the future. Based on my research, Musely is safe to try as long as you know that you’re not allergic to any of its ingredients. I suggest checking the formula first for any product you want to buy before getting it to avoid any side effects. In reality, there’s no perfect product for anyone but there are some that work for the majority. Continue pursuing your dreams and just leave a comment if you want to know something.

  2. Great Website, I have been reading some of your articles for a while, and I enjoy them. Recently I’ve been looking for a good product to lighten my dark spots and pigmentation. This website has some good content to help you choose the right product for your skin problems. For me, Musely is worth the try but it is kinda expensive for its quantity. For sure the product is legit because the company looks very professional but again it is expensive. I’ll think about it first if I use it or not. Thanks for the amazing information about the product. Thanks, Mason!

    1. Hi Maison, we are very grateful that you love and enjoy our reviews. Budget is a factor sometimes so it’s very tricky to find a good product at a cheap price. So I suggest you consider a good product at a FAIR price so you’ll know that you’re getting your money’s worth. You can explore our reviews to find other good skin-lightening products. We hope you’ll finally find the right product for you.

    1. Hi Bonnie, I have absolutely no idea, you should get in touch with Musely’s producers.

  3. I tried this product and it kind of worked? Kind of because though there were improvements, I’m still pretty disappointed because it was not what it promised. All I can say is that the process is very slow and so is the result. Now, I am ready to switch to another one.

    1. Hey there sunny, I’m Angelica. Thanks for sharing your experience. Of the negative reviews/opinions that we found (there were not a lot). There were users complaining about the same experience as yours. On the other hand, if you are looking for a good lightening product, check out Zeta White by Swiss Research Labs. It’s one of the best product skin whitener in the market so it’s something that we really recommend. If yo do try it, keep us updated on you experience, please?

      Thanks and hope this helps!

  4. Hey… I used this product and I would say that it wasn’t a good one. I had rashes all over and my skin felt like it was burning. I thought it was normal so I continued. But then, it only got worse so I stopped. I have a sensitive skin and I did not know that this product can be harsh on the skin. So take a tip from me, do not use this product if you have the same skin type as me.

    1. How are you, Emira? I hope you are okay now. This product is really not recommended for people with sensitive skin because its components can be particularly harsh on the skin. I definitely recommend using a more gentle but really effective product like Zeta White. Unlike most skin lightening product, it is not harsh but very gentle while being safe to use and highly effective. If you experience burning like how you felt with this product, I=it is really better to stop lest it causes a much more severe and at times, permanent damage on your skin. Anyway, thank you for sharing your experience.


  5. This is a “Meh” product for me. I totally agree with you that you can give it a try but be sure to manage your experience.

    1. Hello, Harold. Thank you for sharing your experience and thoughts of this product. Unfortunately, there are really previous users that found that it’s really not what it claims to be. On the other hand, there are also people that has favorable opinion of this, making the opinion divided. Honestly, it is up to the customers whether they want to buy. We only reviewed it as a guide and give information because knowledge is power–especially for consumers.


  6. I actually really love this product. It worked well for me because my dark spots really disappeared after a while of using this. I am pretty satisfied with the consultation too so it doesn’t matter to me that it costs additional. Overall, it was really worth it so I definitely recommend it for people like me with normal skin type.

    1. Hey there Keri, Angelica here! Thank you for sharing your experience with this product. So glad that it worked well in your end. I think that skin type also has a big factor when purchasing this product. We found some reviews saying that it is not good for those with sensitive skin so with your feedback, I’m glad to know that this works okay for people with normal skin.

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